These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided by Velion Technologies (“We,” “us,” or “our”). By accessing our website, requesting a quote, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.
Velion Technologies is an eBook and publishing services agency providing creative and technical support such as writing assistance, editing, proofreading, formatting, cover design, publishing support, marketing support, and related services.
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to purchase services. You agree to use our website and services only for lawful purposes and not to misuse, interfere with, or disrupt our systems.
Velion Technologies provides services that may include (depending on your package/order):
• eBook writing assistance (if agreed), outlining, and content development
• Editing, proofreading, and manuscript review
• Book formatting (eBook/print-ready layouts)
• Cover design and related graphics
• Publishing assistance (platform guidance, metadata, upload support)
• Marketing support (basic strategy, ad support, or promotional assets, if included)
Important: Services vary by project and are confirmed in your invoice, proposal, order form, statement of work, or written communications. Any work not listed is considered out of scope and may require an additional fee.
To deliver quality work, you agree to:
• Provide accurate information, timely feedback, and required materials (manuscripts, outlines, brand assets, references)
• Respond within a reasonable timeframe to approvals and questions
• Ensure you have the right to use any text, images, or materials you provide
• Review all final deliverables before publishing or distribution
Delays in providing information/approvals may affect delivery timelines. Velion Technologies is not responsible for missed deadlines caused by delayed client inputs.
You retain ownership of the original content and materials you provide (drafts, notes, manuscripts, images) unless otherwise agreed in writing.
Upon full payment, you receive rights to use the final deliverables created for your project for their intended purpose (e.g., your book, cover, formatted file).
Some deliverables may include third-party components (fonts, stock images, templates, or platform tools) that are subject to separate licenses. Where applicable, you are responsible for complying with third-party licensing terms. If stock assets are used, we will inform you of the licensing type when relevant.
Unless you request confidentiality in writing, Velion Technologies may display non-sensitive portions of work (e.g., cover design mockups) in its portfolio. If you want full confidentiality (common for writing), notify us before project start; we will honor reasonable requests.
If you purchase writing or any confidential service:
• We will treat project materials and drafts as confidential and limit access to team members working on your project.
• You agree not to publicly represent internal drafts, outlines, or communications as final until approved.
• If you require a specific NDA, you must request it before sharing sensitive materials.
Revisions depend on your selected package and will be specified in your order/proposal. Unless otherwise stated:
• Revisions are provided for the same scope and concept originally approved
• Revision requests must be submitted within a reasonable time after delivery (e.g., 7–14 days)
• New requirements, additional chapters, redesigns, or major directional changes may be billed separately
Velion Technologies may assist with publishing steps on platforms, but:
• We do not control third-party platforms’ rules, approvals, pricing policies, account suspensions, or algorithm outcomes
• You are responsible for maintaining your platform accounts and ensuring compliance with platform policies
• We cannot guarantee acceptance, ranking, reviews, sales performance, or bestseller status
• Prices are provided via invoice, proposal, or checkout and may vary by scope
• Full or partial upfront payment may be required to begin work
• You authorize Velion Technologies (or its payment processor) to charge applicable fees
• Taxes may apply depending on your location and local laws, and are your responsibility unless stated otherwise
• Late payments may pause work until the account is brought current
Because our services are customized and time-based, refunds are limited.
If you cancel before work has started, you may be eligible for a refund minus administrative/payment processing fees (where permitted by law).
Once work has started, payments are generally non-refundable, but we may offer a partial refund or account credit at our discretion, depending on completed milestones and time invested.
No refunds are provided after final files/deliverables are delivered, except where required by law.
Any timelines provided are estimates and depend on:
• Scope and complexity
• Client responsiveness and approvals
• Revisions and change requests
Velion Technologies will make reasonable efforts to meet target dates, but we are not liable for delays caused by factors outside our control.
You agree not to request or use our services for:
• Illegal content or materials that infringe copyrights/trademarks
• Plagiarism, impersonation, or deceptive authorship claims
• Content designed to harass, defame, or threaten individuals or groups
• Any use that violates platform policies or applicable laws
We reserve the right to refuse or terminate service if we believe a project involves prohibited use.
If your service includes writing support:
• We aim to produce original work based on your inputs and research methods agreed for the project
• You are responsible for running any originality checks you require (unless your package includes it)
• If you provide source material, you confirm that you have the rights to use it
If any tools (including grammar, editing, or AI-assisted tools) are used, they are used to improve quality and efficiency; final responsibility for compliance, originality, and publishing decisions remains with you.
To the maximum extent permitted by law:
• Velion Technologies is not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim related to services is limited to the amount you paid to Velion Technologies for the specific service giving rise to the claim
• We do not guarantee commercial results (sales, rankings, reviews, revenue)
Services and website are provided on an “as-is” and “as-available” basis. We disclaim all warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We may suspend or terminate services if:
• Payments are overdue
• You breach these Terms
• You request prohibited content
• Continued work becomes impractical due to repeated non-responsiveness or abusive behavior
Upon termination, you remain responsible for paying for work completed up to the termination date.
These Terms are governed by the laws applicable to your company’s jurisdiction of registration, unless otherwise required by consumer protection laws. If a dispute arises, both parties will first attempt to resolve it informally through written notice. If unresolved, disputes may be resolved through courts or arbitration as legally appropriate.
We may update these Terms from time to time. Updates take effect when posted on our website. Your continued use of the website/services after changes indicates acceptance of the updated Terms
Velion Technologies
Email: veliontechnologiespvtltd@gmail.com
Email: help@veliontechnologies.com
Website: www.veliontechnologies.com